Frequently Asked Questions

We have listed below some of the frequently asked questions that the X2O Media Support team are asked about our hardware, software and collaboration solutions. If you still require further help you can reach out to our support team.

Hardware

How do I send back a defective X2O Media Player?

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How do I connect a new X2O Media Player to my internal server?

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Software

How do I install the agent on a new player?

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How do I install a player?

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How do I get more licenses?

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How do I access the user guide?

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How do I change the player orientation?

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X2O OneRoom

How do I log into a session?

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How do I ensure that my browser is detecting my camera and microphone?

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How do I change my microphone?

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How do I change my camera?

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How do I change my profile picture?

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How do I change my location?

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